Privacy Policy

Last updated: January 1, 2025

Introduction

Express Quote ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone number, address)
  • Date of birth and gender
  • Driver's license information
  • Vehicle information
  • Insurance history and coverage preferences
  • Credit and financial information (when permitted by law)

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent on site
  • Referring website
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide you with insurance quotes and connect you with insurance providers
  • To verify your identity and prevent fraud
  • To communicate with you about our services
  • To improve our website and services
  • To comply with legal obligations
  • To send you marketing communications (with your consent)
  • To analyze usage patterns and optimize user experience

Information Sharing and Disclosure

Insurance Partners

We share your information with licensed insurance agents and companies to provide you with quotes and coverage options. These partners are bound by confidentiality agreements and applicable privacy laws.

Service Providers

We may share information with third-party service providers who assist us in operating our website and providing our services, including:

  • Technology and hosting providers
  • Analytics providers
  • Customer service providers
  • Marketing and advertising partners

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal process or government requests
  • Protect our rights and property
  • Prevent fraud or illegal activities
  • Protect the safety of our users

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Secure data centers and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Access and Correction

You have the right to access, update, or correct your personal information. Contact us at the information provided below to exercise these rights.

Opt-Out

You may opt out of receiving marketing communications from us by:

  • Following the unsubscribe instructions in our emails
  • Contacting us directly
  • Visiting our Do Not Contact page

Cookies

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

State-Specific Privacy Rights

California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt out of the sale of personal information
  • Right to non-discrimination for exercising these rights

Other States

Residents of other states may have additional rights under applicable state privacy laws. Please contact us for more information about your specific rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Post the updated policy on our website
  • Update the "Last updated" date
  • Notify you of material changes via email or website notice

Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Phone: (833) 534-3555

Email: admin@expressquote.ai